About us

We are the workplace gender equality experts.

Grace Papers is an enterprise solution that empowers parents/carers, people leaders and workplace culture to thrive. We champion inclusion and flexibility at some of the world’s smartest companies through our employee experience platform, coaching/training and gender equality consulting.

On paper, we are Diversity and Inclusion experts, Lawyers, and HR professionals. In our hearts, we are human rights advocates. We imagine a world where women and men are equally responsible for the most important decisions at work and at home, and we share our expertise to build high performing workplaces where careers, care and flexibility can thrive, together.

The role

We are seeking a Content and Community Assistant Manager who is responsible for building and maintaining our brand and community; online and offline, to boost our client relationships and support our growth and influence as a leader in the human rights and workplace gender equality space.

This role requires engaging audiences on a variety of outlets including digital communications, social media platforms, Broadcast channels (such as Slack), and more to reach our clients and our digital platform users where they are at.

Through management of our internal and external digital channels, you will be the gatekeeper for maintaining our tone and voice consistently across all communications.

As the community voice of Grace Papers, you will demonstrate soft skills such as empathy, good listening skills, and adaptability and through your engagements with our clients, platform users and broader community.

The ideal candidate

Beyond interpersonal skills, you are technology proficient and active in research about trends and in the workplace gender equality space. Through getting to know our customer segments deeply, you are able to connect with our audiences, providing them the content they need - via the delivery method that is most effective for them.

Speaking of content our audience needs, your copywriting skills enable you to support our content creation across all channels, ensuring that our efforts are adding value to our community across articles, emails, social media and more.

Using digital platforms such as Hubspot, you will work with the Marketing Manager to test and optimise communications strategies and tactics to achieve the greatest engagement at awareness, consideration, conversion and nurturing touchpoints.

Key tasks and responsibilities

Community Management

Build relationships with clients and customers and embody the voice and tone of Grace Papers
Demonstrate a deep knowledge of Grace Papers resources and ecosystem in order to confidently address our audience and tap into internal resources to support them
Grow our external community, influence and authority through social media
Act as a conduit between platform users, coaches and clients and GP team members/resources as required
Identify opportunities for and develop user profiles and case studies

Client Engagement/ growth

Point of contact for clients to seek collateral, information and communications material
Executor of our client communications calendar and broadcasts
Support monthly reporting & sales presentations as required
Support and facilitate launch campaigns, collateral and client engagement activities with new clients

Social Media

Paid and organic content to support our monthly themes, activities and events
Set and implement social media and communication campaigns to align with marketing strategies

Event Management

Project Manager and client/expert liaison for our digital events cycle
Support for major events as required

Communications and copywriting

Execute our recurring email marketing campaigns
Management of platform and website blog/career resources
Facilitate communications on our digital platform including page updates, broadcasts and our online career resources
Contribute to content creation across website, blog, events, platform/programs, social media, broadcast, nurture campaigns and digital publications
Ensure that tone and messaging is consistent across all of our internal and external platforms

Key skills

Excellent project management skills
Strong soft skills and warm personality online and in-person
Understanding and interest about gender equality and the space in which we operate
Strong copywriting skills and attention to detail, with content creation capability
Social media savvy
Adaptable and versatile

Key Requirements

2+ years experience in digital communications, social media, community management or similar role
Excellent verbal, written communication skills and copywriting skills
Excellent interpersonal skills
Hands on experience with social media management
In depth knowledge of digital marketing and platforms (Hubspot experience will be favoured)
Degree in communications, marketing will be well regarded but is not essential.

What's the deal?

Permanent part-time: 4 days a week (flexible on this, may evolve into 5 day)
Location: East Melbourne
Starting: We’d love you to join the team asap!

How to apply:

If this role looks like you, apply asap. Interviews will be scheduled as soon as great talent applies.

If you’re keen to apply and are not already part of our marketplace please sign up to Beam.

Applying is easy — upload a CV, answer 3 questions and record a 1-minute intro video so we can get to know you.

The video is not compulsory, but gives us some further insight into why you would be great for our role. It does not need to be polished, just the real you.

We look forward to meeting you!

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