When Part-Time is Smart Time

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The Challenge:
As the General Manager of Eventbrite in APAC, Phil Silverstone is growing the online ticketing platform’s Australian presence. His challenge is to build the workforce in a sustainable, locally appropriate way while maintaining the Eventbrite vision, values and brand.

The Brief:
With the number of APAC employees growing rapidly the need for an on-ground HR Manager was clear. Ensuring they were the right fit for the organisation was paramount with seniority and leadership capacity essential qualities.

After discussions with Beam Australia, Phil ran parallel recruitment campaigns for a full-time or part-time candidate through traditional methods and with Beam respectively.

The Outcome:
Presented with a shortlist of candidates (Beamers) vetted and matched, the process was significantly reduced. But, says Phil, it was their candour about those candidates that really added value.

“We needed someone who would hit the ground running; who had the seniority to audit and assess our current situation and not just offer suggestions but implement them successfully.

“The difference between the full-time and part-time candidates was that leadership quality. For us, that’s what was important — bringing on the right person for the role and the company rather than for the hours.

“Three months in and Lucy has had a huge impact already. She is a true partner for our other employees — we can’t imagine Eventbrite without her.”

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